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FAQs

Sizing

What size should I buy?
We recommend measuring a t-shirt you already love (lay it flat and measure armpit to armpit, and collar to hem), then compare it to our garment measurement chart.

Still unsure? See the full Size Guide for fit tips and model references →
Are the t-shirts oversized?
No, our tees are not oversized. We recommend sizing up if you would like a baggier fit.
Are your tees long or short?
Our t-shirts are full-length and are not cropped or boxy. Please bear this in mind when choosing a size and sizing up.
What are your t-shirts made from?
Our tees are 100% cotton, meaning they are soft and breathable.
What cut are the t-shirts?
These tees are best described as a classic, unisex cut. You can choose your usual size, or size up if you prefer a more oversized look.
Are the t-shirts suitable for men?
Yes! Bad Batch tees are suitable for everybody.

Products

Who designs the t-shirts? They are really cool!
All t-shirts are designed in-house and are exclusive to Bad Batch.
Are the tees ethically made?
We source our base tees from a reputable supplier with strong ethical commitments to both their staff and the environment. We design and print our graphics in Australia using non-toxic, water-based ink.
How do I wash my t-shirt?
• Cold, gentle wash, inside-out with similar colours
• Air dry in the shade
• Do not iron over the print (only on the reverse, if you have to)
• Do not bleach or use harsh chemicals
• Do not tumble dry or dry clean
Will you restock [X] design or colour?
Maybe! We rotate new designs often. If there’s something you want back, tell us. We love hearing what you’re craving 

Shipping

How long until my order arrives?
Most of our tees are printed to order in small batches. On average, production takes 3 business days. We use Australia Post to ship our tees to you. Standard shipping is 2-7 days, and Express is 1-4 days, depending on where you are.
How much is shipping?
• Australia Post Standard shipping is $10 or free over $80 AUD
• Australian Post Express shipping is $15 or free over $150 AUD
Why is my tee taking so long?
Your order is made especially for you, with love in our Aussie workshops. During busy times, we may need up to 10 days to print your tee.
Do you ship internationally?
  • We currently ship to Australia and the USA, and we’re working on worldwide options.
  • USA orders over $175 AUD ship free.
✨ We’re not responsible for any import duties/taxes, but we work with local printers where possible to help avoid them.

Returns

How can I return my order?
Fill out the form on our Returns page- we’ll guide you from there.
Can I get a refund?
Yes. If there’s a fault or issue, we’ll refund you fully. If it’s a change of mind, we’ll deduct shipping/fees. We also offer free exchanges and store credit (you’ll cover return postage). See our full refund policy here
Can I change sizes?
Totally. Just submit a return, send the tee back, and we’ll send your new one - free of charge.
My t-shirt smells a bit weird. Is that normal?

Yes. We use a printing method called Direct to Garment printing (DTG). This is basically a huge printer that prints our colourful and intricate designs straight onto our shirts. To make sure the print sticks to our 100% cotton tees, a primer is used, which helps prevent the print from peeling off. Sometimes the process leaves an odour which should subside over time and after washing. If it lingers, just let us know. 

My print is damaged. Is that normal?
Nope, but sometimes things happen. We’re like really good at printing, but on rare occasions, the print doesn’t go to plan. If your print peels, cracks or arrives damaged, just let us know ASAP, and we’ll send out another tee free of charge.

Packaging

What’s your packaging like?
We use minimal, recyclable packaging. Great for gifting and great for the planet 

Partner with Bad Batch

Media and Partnership Enquiries

We're always interested to hear about your big ideas. Let's yap hello@badbatch.com.au

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